Privacy Policy

This Privacy Policy explains how PataFlow Solutions Limited, a company incorporated in Kenya with registration number PVT-BEUEA5D9 (“PataFlow”, “we,” “us,” or “our”), collects, uses, discloses, and protects your information when you visit our website (the “Site”) and use our services. We are committed to safeguarding your privacy, especially as we operate in Kenya and expand across Africa.

1. Information We Collect
We collect information you provide directly to us, such as when you create an account, apply for funding, or contact us. This may include:

Personal Identifiable Information (PII): Name, email address, phone number, business details (e.g., registration, financial statements).

Usage Data: Information about how you access and use the Site (e.g., IP address, browser type, pages visited).

2. How We Use Your Information
We use the collected information to:

  • Provide, operate, and maintain our services.
  • Process your funding applications and manage your account.
  • Communicate with you about our services, updates, and offers.
  • Improve, personalize, and expand our Site and services.
  • Detect and prevent fraud and other illegal activities.
  • Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal data. We may share your information with:

  • Service Providers: Third parties who assist us in operating our Site and delivering our services (e.g., payment processors, cloud hosting).
  • Legal Requirements: When required by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure.

5. Your Data Protection Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. Please contact us to exercise these rights.

6. Cookies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us on hello@pataflow.com.